TERMS AND CONDITIONS
BACKORDER POLICY
An order for an item that is temporarily out of stock is called a "backorder." When
you place an item on backorder, we will ship the item to you via our regular
ground shipping as soon as it becomes available. You are never charged for
a back-ordered item until it is shipped, and you may cancel an item on backorder
at any time. You do not pay additional shipping for backorders. In regards
to an international order, we can only ship one package per international order.
If your order consists of several items, one or more of which are on backorder,
we cannot ship the in-stock items until the backordered items become available.
If you want to receive your in-stock items right away, you must remove the
backordered items from your order and re-order them when they are in-stock.
STANDARD DELIVERY POLICY
All orders from SportsNews.com.au are processed between 8 a.m. and 4 p.m. (EST),
Monday through Friday. As long as we receive your order within our processing
time and the items that you order are in stock, your order will be shipped
within 24 hours. Regular ground shipping takes from 3 to 10 business days,
depending on your distance from us (within mainland Australia)
GROUND SHIPPING RATES
| Order Total |
Shipping Rate |
2 DAY SHIPPING POLICY
You can upgrade to Express 2 Day Shipping for
an additional $8.00 onto the
Regular Ground shipping rate and have your items delivered within two business
days, provided that we receive your order before 3 p.m. (EST).
EXPRESS SHIPPING POLICY
You can also order Express Shipping for
an additional $15.00 onto the
Regular Ground shipping rate and have your items delivered the next business
day, provided that we receive your order before 3 p.m. (EST).
INTERNATIONAL DELIVERY POLICY
International customers will be required
by their country to pay duties and taxes before they receive their package.
These rates vary by country. Please take note of this extra cost, as it is
not included with your SportsNews.com.au merchandise and shipping charges.
International Express typically takes from 3-4 business days to reach our customers
after the order leaves our warehouse. If you have any questions about international
orders, please e-mail us at custserv@sportsnews.com.au or
call (61) 2 xxxx-xxxx.
Click here for our international shipping rates.
SIZING INFORMATION
We are dedicated to your complete satisfaction. One of the ways that we ensure
that is through providing you with detailed information on an item's fit and
construction before you buy it. Our goal is to help you can make the correct
decision on what particular size you should order. If you are unsure about
your size, simply use your measurements and compare them to the charts that
we provide to determine the correct size. Our charts will give you a good idea
of the size to order, but be sure to read the special sizing information that
may accompany the item description. Some merchandise dimensions may vary from
the averages in the charts as well. If you have any questions about the sizing
of a product, please let us know! For our sizing charts, please click here.
We also offer No Risk Returns on our products, so if you do happen to purchase
the wrong size you may simply return the item for an exchange or refund!
CONTACT US
If you have any questions, comments, or feedback regarding our policies, or
if you have a problem or issue with your shopping experience, please e-mail
us at . We are here to help you!
SPORTSNEWS.COM.AU Sports Nut
1. Become a SPORTSNEWS.COM.AU
Sports Nut when you place your next order. The one-time membership fee
is $24.95.
2. You are immediately eligible to save money on every item on the SportsNews.com.au.com.au
site. Each product has REDUCED SPORTSNEWS.COM.AU Sports Nut MEMBERS' PRICING
HIGHLIGHTED IN RED. Your exclusive, substantial savings are good on your first
order and every order thereafter, as long as you are a SportsNews.com.au
customer.
3. Earn BONUS POINTS every time you purchase from SportsNews.com.au. Bonus
points can be redeemed for FREE GEAR. Every product has a point’s redemption
price in red as well.
4. Your one-time fee is completely RISK FREE, because if you do not save at
least $24.95 in your first two years in the club, you are eligible for a full
refund of your membership fee.
SportsNews.com.au are completely dedicated
to your total satisfaction. If you have any suggestions or comments please
email us at sales@SportsNews.com.au
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